The troubleshooter automatically scans and fixes most of the issues.If the troubleshooter fails to detect the issue, you can try fixing the issue by reinstalling the audio driver.If the issue cropped up after updating to the latest version of the audio driver, rollback to the previous version of the driver.
![]() To check the version, please refer to our how to check the driver version number guide. Select Delete the driver software for this device checkbox and then Yes button when you see the confirmation dialog to go ahead and uninstall the device driver. If you know the PCs model number, finding the device driver is quite easy. If it fails to install or work, download Realtek AC97 Audio Codecs. ![]() Be sure to download the right one. Audio Amplifier Windows 10 Guide ForYou can refer to our check if youre running a 32-bit or 64-bit Windows 10 guide for help. Right-click on the audio driver and then click the Uninstall option. Click Yes button if you see the confirmation dialog to continue uninstalling the sound or audio driver.
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